1. We are a small U.S. based family business in operation since 1995. We only sell Lithium Polymer battery packs for the radio control car market and we are specialized in that field.
2. Our high sales volume means fresh inventory!
3. We thoroughly test every Li-po pack and then label them with the "test results"
4. We process orders fast! Over 95% of orders placed are shipped within 24 hours! Some orders even ship the same day!
5. Choose from multiple payment options. Make payment online with your credit card, paypal account, or check (through paypal) You can also mail us a money order. Don't have the cash now? Use the "paypal credit button to buy now and pay later! Don't want to give out your credit card online? No problem! Just give us a call and we will process your order over the phone!
6. Super low $5.99* Domestic Priority Mail (2-3 day delivery) shipping!
. Free standard shipping on orders over $150.00. See below for details**
. USPS First Class mail on light weight packages starting at $2.49***
. 30 day satisfaction guarantee return policy**** NO RMA#S, NO RESTOCKING FEES, NO HASSLES!
10. 6 month factory warranty on all IP Lipo packs! 1 year warranty on all Pro-Match Racing Lipo packs.
Please read our warranty page for details.
11. If you have a question you need answered or not sure what to buy PLEASE send us an email or call us and we will be glad to help. We want you to get the right product the first time.
12. We offer a U.S. Military discount for active duty and veterans!***** Please email us for details!
13. We track our inventory through our shopping cart software. What this means to you is simply this. If an item is shown as in stock, it IS in stock, ready for immediate shipment. In the rare event of an item is shown as "in stock" and we are actually out, we will notify you within 24 hours!
14. Finally we love to treat out customers to the personal touch. We make custom wire harnesses, accomodate special requests, and try our best to make you feel like you are part of the Pro-Match Family. If there is something you don't see that you think we should carry or have any comments or suggestions we'd love to hear from you!
* U.S. addresses only. Orders up to 3lbs. Excludes Battery/Motor Cases which ship Parcel Select.
** Retail customers. Enter "freeship" in "coupon or discount number" box and then click apply. Click on "update totals" *** $2.49 for 3 ounces or less. All orders ship First class Mail up to 13 oz. Orders over 13 oz. will ship Priority Mail. **** Product must be returned in new condition. Refunds exclude shipping charges.
***** Please email us at: email@example.com for details.
IMPORTANT NOTICE FOR INTERNATIONAL CUSTOMERS. PLEASE READ! Due to IATA regulations and until further notice, the shipment oflithium batteries via the United States Postal Service is prohibited to all destinations outside the U.S. (622.52)You must select "Fed-Ex" when shipping orders outside of the U.S.
The level of service we provide "after" the sale is what separates us from our competitors. Don't believe us! Check out the RC forums!
The answers to many commonly asked questions can be found on our FAQ pages.